Managed IT Services
Co-Managed IT Services
IT Help Desk
Remote IT Support
On-Site IT Support
Server Administration and Management
Network Monitoring and Management
Backup and Disaster Recovery
IT Procurement
Employee Onboarding and Offboarding
IT Consulting Services
IT Strategy & Consulting
Cloud & Data Migration Services
IT Assessment Services
Virtual CIO Services & Solutions
Governance, Risk & Compliance
Managed Cybersecurity Services
Network Security Management
Endpoint Security Management
Cloud Security Services
Phishing Prevention and Security Awareness Training
Data Loss Prevention (DLP)
Incident Response and Planning
Threat Detection and Mitigation
Digital Forensics
Post-Incident Recovery
Breach Notification and Legal Support
IT Consulting Services
IT Strategy & Consulting
Cloud & Data Migration Services
IT Assessment Services
Virtual CIO Services & Solutions
Governance, Risk & Compliance
Managed Cloud Services
Managed Cloud Infrastructure
Managed Cloud Security
Managed DaaS Services
Managed Microsoft 365 Services
Micro soft Azure
Microsoft Once Drive
Microsoft Teams
Azure Data and AI Solutions
Apple Business Manager 
Apple School manager
macOS and iOS Cloud Security
Apple Cloud App Develop ment
Google Workspa ce Manage ment
Google Cloud Platform (GCP) Integrati on
Google Identity and Security Services
Google Cloud Big Data Solutions
Amazon Web Services (AWS) Cloud Infrastruc ture
AWS Storage Solutions
AWS Identity and Security Services
Amazon Machine Learning and AI Services
Structural Cabling Design and Installation
Network Infrastructure Setup
Data Center Cabling Solutions
Intelligent Building Systems
Intercom & Paging Systems
Digital Transformation
Security Transformation
Automation & Orchestration
AI + Data 
Financial Services
Private Equity/M&A
Life Sciences & Biotech
Healthcare
Education
Nonprofits & Associations
Construction
InsuranceCo-Managed IT Services That Empower Your Internal Team
- Bridge Skill Gaps with Expert Support
- Scale Without Straining Resources
- Boost Productivity and Efficiency
Key Solutions to Common IT Challenges
1) Bridge Skill Gaps with Expert Support
- Your internal IT team may have limited experience in certain areas or need additional support for large projects. GenTec fills those gaps with experienced technicians, project managers, and cybersecurity specialists, giving your team access to the knowledge they need.
2) Scale Without Straining Resources
- As your business grows, your IT needs become more complex. We provide flexible co-managed IT services that scale with your operations, ensuring that your infrastructure is ready to handle increased demand without overburdening your team.
3) Boost Productivity and Efficiency
- Internal IT teams often get bogged down by daily maintenance and troubleshooting, leaving little time for strategic initiatives. With GenTec handling the routine tasks, your team can focus on innovation, improving productivity across the board.
How Co-Managed IT Services Boost
Your Operations
Our Co-Managed IT services integrate seamlessly with your internal IT department, bringing additional expertise and resources where you need them most:
Shared Responsibility for Routine Tasks
We handle time-consuming maintenance, monitoring, and troubleshooting, freeing up your internal IT team to focus on strategic projects and innovation.
Comprehensive IT Support
From software troubleshooting to network issues, we provide support for a broad range of IT needs. Our technicians have the expertise to solve any problem, big or small.
24/7 Help Desk Access:
With GenTec’s around-the-clock Help Desk services, you’re never left without support. Whether it’s during business hours or in the middle of the night, your team can rely on us to solve IT problems when they occur.
With GenTec’s Co-Managed IT services, your internal team stays focused, productive, and empowered to drive business growth.
Tailored Co-Managed Solutions
for Your Business
Flexible Support When You Need It
Our Co-Managed IT services are designed to integrate with your team as needed. Whether it’s providing extra help during peak times or offering ongoing support for large-scale initiatives, our flexible model ensures you always have the resources to meet your IT demands.
Specialized Project Assistance
Certain IT projects require expertise that may be outside your team’s current skill set. GenTec steps in to provide expert guidance on cloud migrations, infrastructure upgrades, and more, ensuring your projects are completed successfully and efficiently.
Proactive Cybersecurity Integration
As part of our co-managed services, we enhance your cybersecurity strategy by implementing proactive monitoring, threat detection, and risk mitigation measures. We work with your team to build a robust security infrastructure that evolves with the latest threats.
Maximize Your IT Potential with
Co-Managed Support
At GenTec, we recognize that your internal IT team is a vital asset to your business. That’s why our Co-Managed IT services are designed to complement and enhance their efforts, providing them with the tools and expertise they need to succeed. With our co-managed model, your business benefits from a stronger, more efficient IT department—without the costs of full-scale outsourcing.
Our Partners
Tailored Solutions for Co-Managed IT
Shared Network Monitoring
We collaborate with your IT team to monitor your network 24/7, ensuring quick identification and resolution of any issues, so you maintain uptime and performance.
Advanced Troubleshooting Support
When your internal team hits a roadblock, our experts step in to troubleshoot and resolve issues, providing backup when your team needs it most.
Project Management Assistance
Get support for major IT projects such as infrastructure upgrades or system implementations. We co-manage timelines, resources, and outcomes, ensuring a smooth execution.
Supplemental Help Desk Services
Free up your IT team’s time by allowing us to manage user support and daily technical inquiries. We ensure your staff receives timely assistance, letting your team focus on critical tasks.
Cybersecurity Enhancements
Strengthen your existing cybersecurity framework by partnering with our team. We collaborate with your IT department to implement advanced security protocols and 24/7 threat detection.
Cloud Integration Support
We assist your IT department with seamless cloud integration and migration projects, ensuring that your business benefits from scalable, secure cloud solutions.
Our Clients
How it works
1
Assessment
We start by reviewing your internal IT team's current capabilities, infrastructure, and workflows. This helps us identify gaps, areas for improvement, and where we can provide the most value to your business.
2
Collaborative Strategy Development
Based on the assessment, we work with your IT team to create a co-managed plan that aligns with your goals. This includes defining roles, responsibilities, and services we will provide to support your team.
3
Ongoing Support & Expertise
Once the plan is in place, our team provides ongoing support and expertise. Whether it’s handling routine maintenance, assisting with projects, or offering cybersecurity insights, we work as an extension of your IT department, ensuring smooth operations.
Achieve More Together Business Growth
Partner with GenTec to unlock new opportunities for growth, innovation, and success. Together, we can create a technology roadmap that positions your business to thrive in today’s competitive marketplace. Let’s achieve more—together.