Managed IT Services
Co-Managed IT Services
IT Help Desk
Remote IT Support
On-Site IT Support
Server Administration and Management
Network Monitoring and Management
Backup and Disaster Recovery
IT Procurement
Employee Onboarding and Offboarding
IT Consulting Services
IT Strategy & Consulting
Cloud & Data Migration Services
IT Assessment Services
Virtual CIO Services & Solutions
Governance, Risk & Compliance
Managed Cybersecurity Services
Network Security Management
Endpoint Security Management
Cloud Security Services
Phishing Prevention and Security Awareness Training
Data Loss Prevention (DLP)
Incident Response and Planning
Threat Detection and Mitigation
Digital Forensics
Post-Incident Recovery
Breach Notification and Legal Support
IT Consulting Services
IT Strategy & Consulting
Cloud & Data Migration Services
IT Assessment Services
Virtual CIO Services & Solutions
Governance, Risk & Compliance
Managed Cloud Services
Managed Cloud Infrastructure
Managed Cloud Security
Managed DaaS Services
Managed Microsoft 365 Services
Micro soft Azure
Microsoft Once Drive
Microsoft Teams
Azure Data and AI Solutions
Apple Business Manager 
Apple School manager
macOS and iOS Cloud Security
Apple Cloud App Develop ment
Google Workspa ce Manage ment
Google Cloud Platform (GCP) Integrati on
Google Identity and Security Services
Google Cloud Big Data Solutions
Amazon Web Services (AWS) Cloud Infrastruc ture
AWS Storage Solutions
AWS Identity and Security Services
Amazon Machine Learning and AI Services
Structural Cabling Design and Installation
Network Infrastructure Setup
Data Center Cabling Solutions
Digital Transformation
Security Transformation
Automation & Orchestration
AI + Data 
Consulting 
Financial Services
Private Equity/M&A
Life Sciences & Biotech
Healthcare
GovCon
Education
Nonprofits & Associations
Construction
InsuranceSupport
At Gentech we are committed to providing exceptional support to ensure that your technology systems run smoothly and efficiently. Our dedicated team is here to assist you with any issues, questions, or concerns you may have.
How We Can Help
We offer a wide range of support services designed to meet the diverse needs of our clients:
Technical Support
Our experienced IT professionals are available to troubleshoot and resolve technical issues, providing timely and effective solutions.
Remote Support
With our remote support services, we can diagnose and fix issues without the need for an on-site visit.
On-Site Support
For issues that require a hands-on approach, our team is available for on-site support. We can dispatch our technicians to your location to address and resolve problems quickly and efficiently.
Managed IT Services
Our managed IT services provide comprehensive support and proactive maintenance to keep your systems running at peak performance. We monitor your network, manage updates, and perform regular maintenance to prevent issues before they arise.
Network Security
We offer robust network security solutions to protect your data and systems from threats. Our services include firewall management, antivirus protection, intrusion detection, and regular security audits.
We are here to help you solve your problem.
If you would like more information about us or our services, one of our consultants will be happy to answer all your questions. You will get an answer in less than 24 hrs.
What Our Clients Are Saying
FAQ
Find Out Answers Here
We primarily work with nonprofits, manufacturers, schools, accounting firms, government, and law offices with 20-200 employees. These organizations often lack dedicated in-house technology staff, and we provide them with the next generation of computer support at an affordable price
Our vision is to help Chicagoland companies become more capable, efficient, and profitable by implementing great technology. We aim to offer the next generation of computer support with friendly, knowledgeable staff at the most affordable price.
Creating relationships is at the heart of what we do. We ensure that a real person answers the phone, and we make sure you are appropriately greeted upon arrival. Our carefully curated best-in-class offerings are designed to meet your needs, ensuring exceptional service whenever and however you need us.
With GenTec, there are no lies, false promises, or finger-pointing if something doesn’t go as planned. We are honest and forthright in everything we do, keeping our promises, fulfilling our commitments, and following through. We assign a team member who knows your industry to meet your needs, ensuring transparency throughout our services.
Endless Improvement is a core value at GenTec. Our tech experts carefully craft solutions tailored to the specific needs of your business. We continually seek improvement, adapting to technological changes to ensure your business's growth and success.