Services
Managed IT Services
The benefits of a full IT department without the overhead. Certified technicians, project managers and security specialists who keep your people productive and your systems running.
What’s included
Services we deliver.
Managed IT Services
Day-to-day management of your environment with 24/7 monitoring, patching and security management.
Co-Managed IT
Extend your internal IT team with our engineers, tools and after-hours coverage.
IT Help Desk
Unlimited remote help desk support for every user, on every device.
Remote IT Support
Fast troubleshooting and fixes without waiting for a site visit.
On-Site IT Support
Technicians at your office for hardware, network and hands-on work.
Server Administration
Monitoring, patching and performance management for on-premises and cloud servers.
Network Monitoring & Management
Proactive monitoring that catches outages and slowdowns before users notice.
Backup & Disaster Recovery
Tested backups and recovery plans that keep critical data recoverable.
IT Procurement
Sourcing, configuring and deploying the right hardware and software at the right price.
Employee Onboarding & Offboarding
Accounts, devices and access ready on day one, and removed securely on the last.
Why GenTec
Enterprise discipline, without the enterprise overhead.
- Certified engineers, technicians and project managers
- Proactive monitoring that finds problems before your users do
- One accountable partner for IT, security and infrastructure
- Security and compliance built into every service
- Transparent, per-user pricing
- A dedicated account manager and IT advisor
How it works
A clear path from assessment to ongoing support.
Assessment
We evaluate your current infrastructure and identify gaps, risks and long-term goals.
Customization
We build a tailored IT plan that covers the services you need, and nothing you don’t.
Implementation & support
We implement the plan with minimal disruption, then monitor, update and support it every day.
Start here
Get your IT action plan.
Tell us where you are today. A senior consultant will respond within 24 hours.